{"id":1253,"date":"2020-05-07T11:14:51","date_gmt":"2020-05-07T11:14:51","guid":{"rendered":"https:\/\/tesatec.com\/serveis-gestionats\/"},"modified":"2024-08-14T17:34:53","modified_gmt":"2024-08-14T17:34:53","slug":"serveis-gestionats","status":"publish","type":"page","link":"https:\/\/tesatec.com\/ca\/serveis-gestionats\/","title":{"rendered":"Serveis Gestionats"},"content":{"rendered":"

[et_pb_section fb_built=\u00bb1″ admin_label=\u00bbAbout Section\u00bb _builder_version=\u00bb4.2.2″ custom_margin=\u00bb0px||||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb0″ make_equal=\u00bbon\u00bb admin_label=\u00bbAbout Area\u00bb _builder_version=\u00bb4.2.2″ width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb custom_padding=\u00bb0px||0px|\u00bb use_custom_width=\u00bbon\u00bb width_unit=\u00bboff\u00bb custom_width_percent=\u00bb100%\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ custom_padding=\u00bb2%|5%|2%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.2.2″ text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.8em\u00bb header_text_color=\u00bb#ffffff\u00bb header_font_size=\u00bb37px\u00bb header_2_text_color=\u00bb#ffffff\u00bb background_color=\u00bbrgba(0,0,0,0)\u00bb max_width=\u00bb570px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb25px|||\u00bb animation_style=\u00bbfade\u00bb]<\/p>\n

Serveis gestionats<\/strong><\/h1>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ custom_padding=\u00bb2%|5%|2%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb0″ make_equal=\u00bbon\u00bb admin_label=\u00bbAbout Area\u00bb _builder_version=\u00bb4.2.2″ width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb module_alignment=\u00bbleft\u00bb custom_padding=\u00bb0px||0px|\u00bb use_custom_width=\u00bbon\u00bb width_unit=\u00bboff\u00bb custom_width_percent=\u00bb100%\u00bb][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ custom_padding=\u00bb4%|5%|2%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_button button_url=\u00bb#storage\u00bb button_text=\u00bbMonitoritzaci\u00f3\u00bb button_alignment=\u00bbleft\u00bb _builder_version=\u00bb4.2.2″ custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#ffffff\u00bb button_bg_color=\u00bb#ff5b33″ button_border_width=\u00bb8px\u00bb button_border_color=\u00bb#ff5b33″ button_border_radius=\u00bb85px\u00bb button_letter_spacing=\u00bb2px\u00bb button_font=\u00bb|600||on|||||\u00bb button_use_icon=\u00bboff\u00bb custom_margin=\u00bb10px|||\u00bb custom_padding=\u00bb8px|32px|8px|32px|false|false\u00bb animation_style=\u00bbfade\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ custom_padding=\u00bb4%|5%|2%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_button button_url=\u00bb#seguridad\u00bb button_text=\u00bbServices Desk 7 x 24″ button_alignment=\u00bbleft\u00bb _builder_version=\u00bb4.2.2″ custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#ffffff\u00bb button_bg_color=\u00bb#ff5b33″ button_border_width=\u00bb8px\u00bb button_border_color=\u00bb#ff5b33″ button_border_radius=\u00bb85px\u00bb button_letter_spacing=\u00bb2px\u00bb button_font=\u00bb|600||on|||||\u00bb button_use_icon=\u00bboff\u00bb custom_margin=\u00bb10px|||\u00bb custom_padding=\u00bb8px|32px|8px|32px|false|false\u00bb animation_style=\u00bbfade\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ custom_padding=\u00bb4%|5%|2%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_button button_url=\u00bb#virtualizacion\u00bb button_text=\u00bbOutsourcing tecnol\u00f2gic\u00bb button_alignment=\u00bbleft\u00bb _builder_version=\u00bb4.2.2″ custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#ffffff\u00bb button_bg_color=\u00bb#ff5b33″ button_border_width=\u00bb8px\u00bb button_border_color=\u00bb#ff5b33″ button_border_radius=\u00bb85px\u00bb button_letter_spacing=\u00bb2px\u00bb button_font=\u00bb|600||on|||||\u00bb button_use_icon=\u00bboff\u00bb custom_margin=\u00bb10px|||\u00bb custom_padding=\u00bb8px|32px|8px|32px|false|false\u00bb animation_style=\u00bbfade\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb0″ make_equal=\u00bbon\u00bb admin_label=\u00bbAbout Area\u00bb module_id=\u00bbstorage\u00bb _builder_version=\u00bb4.2.2″ background_color=\u00bbrgba(0,0,0,0)\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_start=\u00bbrgba(0,0,0,0)\u00bb background_enable_image=\u00bboff\u00bb width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb custom_padding=\u00bb0px||0px|\u00bb use_custom_width=\u00bbon\u00bb width_unit=\u00bboff\u00bb custom_width_percent=\u00bb100%\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bbrgba(0,0,0,0)\u00bb background_image=\u00bbhttps:\/\/tesatec.com\/wp-content\/uploads\/2020\/05\/joshua-sortino-LqKhnDzSF-8-unsplash-1-scaled.jpg\u00bb custom_padding=\u00bb6%|5%|6%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ background_enable_image=\u00bboff\u00bb custom_padding=\u00bb6%|5%|6%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.2.2″ text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.8em\u00bb header_text_align=\u00bbleft\u00bb header_text_color=\u00bb#ffffff\u00bb max_width=\u00bb570px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb25px|||\u00bb animation_style=\u00bbfade\u00bb]<\/p>\n

MONITORITZACI\u00d3<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb0″ make_equal=\u00bbon\u00bb admin_label=\u00bbAbout Area\u00bb _builder_version=\u00bb4.2.2″ width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb custom_padding=\u00bb0px||0px|\u00bb use_custom_width=\u00bbon\u00bb width_unit=\u00bboff\u00bb custom_width_percent=\u00bb100%\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ custom_padding=\u00bb4%|5%|2%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.2.2″ text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.8em\u00bb background_color=\u00bbrgba(0,0,0,0)\u00bb max_width=\u00bb570px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb25px|||\u00bb animation_style=\u00bbfade\u00bb]<\/p>\n

El nostre centre de serveis continus a cloud<\/i> est\u00e0 disponible de forma centralitzada i permanent (7×24) i ofereix:<\/span><\/p>\n

\n

    \n
      \n
        \n
      • <\/span>Monitoritzaci\u00f3 i control d’infraestructures<\/span><\/li>\n
      • <\/span>Resoluci\u00f3 d’incid\u00e8ncies (segons ITIL)<\/span><\/li>\n
      • <\/span>Gesti\u00f3 de canvis<\/span><\/li>\n
      • <\/span>Administraci\u00f3 i operaci\u00f3 remota<\/span><\/li>\n
      • <\/span>Tunnings<\/i> de sistemes i bases de dades<\/span><\/li>\n
      • <\/span>Gesti\u00f3 de la seguretat i de l’emmagatzematge<\/span><\/li>\n<\/ul>\n<\/ul>\n<\/ul>\n

        [\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ custom_padding=\u00bb4%|5%|2%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.2.2″ text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.8em\u00bb max_width=\u00bb570px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb25px|||\u00bb animation_style=\u00bbfade\u00bb]<\/p>\n

        Els avantatges dels<\/span> serveis continus a cloud<\/i><\/span> s\u00f3n els seg\u00fcents:<\/span><\/p>\n

        \n

          \n
            \n
              \n
            • <\/span>Obert 7 x 24<\/span><\/li>\n
            • <\/span>Tel\u00e8fon d’atenci\u00f3 permanent, correu electr\u00f2nic espec\u00edfic i eina de tiquet<\/i><\/span><\/li>\n
            • <\/span>Eina avan\u00e7ada de monitoritzaci\u00f3 (disponibilitat, ample de banda, serveis, aplicacions, transaccions web, monitors de negoci, etc.)<\/span><\/li>\n
            • <\/span>Consola central d’alarmes<\/span><\/li>\n
            • <\/span>Sistema no intrusiu (no requereix la instal\u00b7laci\u00f3 d’agents)<\/span><\/li>\n
            • <\/span>No requereix inversi\u00f3 inicial (format SaaS -Software as a Service- pagament per lloguer)<\/span><\/li>\n
            • <\/span>Accessible via web des de qualsevol lloc i moment<\/span><\/li>\n
            • <\/span>Establim una xarxa privada d’acc\u00e9s per monitoritzar externament de manera segura i encriptada<\/span><\/li>\n
            • <\/span>Equips de t\u00e8cnics organitzats segons metodologia ITIL<\/span><\/li>\n
            • <\/span>T\u00e8cnics altament qualificats en tots els \u00e0mbits<\/span><\/li>\n<\/ul>\n<\/ul>\n<\/ul>\n

              [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb0″ make_equal=\u00bbon\u00bb admin_label=\u00bbAbout Area\u00bb module_id=\u00bbseguridad\u00bb _builder_version=\u00bb4.2.2″ background_color=\u00bbrgba(0,0,0,0)\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_start=\u00bbrgba(0,0,0,0)\u00bb background_enable_image=\u00bboff\u00bb width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb custom_padding=\u00bb0px||0px|\u00bb use_custom_width=\u00bbon\u00bb width_unit=\u00bboff\u00bb custom_width_percent=\u00bb100%\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bbrgba(0,0,0,0)\u00bb background_image=\u00bbhttps:\/\/tesatec.com\/wp-content\/uploads\/2020\/05\/josh-kahen-KL9IanHzSE4-unsplash.jpg\u00bb custom_padding=\u00bb6%|5%|6%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ background_enable_image=\u00bboff\u00bb custom_padding=\u00bb6%|5%|6%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.2.2″ text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.8em\u00bb header_text_align=\u00bbleft\u00bb header_text_color=\u00bb#ffffff\u00bb max_width=\u00bb570px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb25px|||\u00bb animation_style=\u00bbfade\u00bb]<\/p>\n

              SERVEIS DESK 7 X 24<\/h1>\n

              [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb0″ make_equal=\u00bbon\u00bb admin_label=\u00bbAbout Area\u00bb _builder_version=\u00bb4.2.2″ width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb custom_padding=\u00bb0px||0px|\u00bb use_custom_width=\u00bbon\u00bb width_unit=\u00bboff\u00bb custom_width_percent=\u00bb100%\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ custom_padding=\u00bb4%|5%|2%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.2.2″ text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.8em\u00bb background_color=\u00bbrgba(0,0,0,0)\u00bb max_width=\u00bb570px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb25px|||\u00bb animation_style=\u00bbfade\u00bb]<\/p>\n

              El nostre Service desk<\/i> permet externalitzar la comunicaci\u00f3 dels usuaris relativa a problemes o incid\u00e8ncies a la teva plataforma IT<\/b> de forma transparent, garantint la qualitat del servei i la m\u00e0xima satisfacci\u00f3 per part de l’usuari.<\/span><\/p>\n

              \n

              Les tasques principals que realitzem s\u00f3n:<\/span><\/p>\n

              <\/span><\/p>\n

                \n
                  \n
                    \n
                  • <\/span>Actuar com a punt \u00fanic de contacte per a tots els usuaris respecte a la plataforma IT implantada<\/span><\/li>\n
                  • <\/span>Identificar i documentar totes les sol\u00b7licituds (incid\u00e8ncies, peticions, consultes,\u2026)<\/span><\/li>\n
                  • <\/span>Prioritzar (determinar la urg\u00e8ncia) i categoritzar (avaluar els riscos) en cada cas<\/span><\/li>\n
                  • <\/span>Registrar la sol\u00b7licitud i iniciar la resoluci\u00f3 d’acord amb els SLA acordats<\/span><\/li>\n
                  • <\/span>Escalar a un suport de segon nivell si fos necessari<\/span><\/li>\n
                  • <\/span>Mantenir informat l’usuari sobre l’estat i el progr\u00e9s de la consulta<\/span><\/li>\n
                  • <\/span>Analitzar l’hist\u00f2ric per disminuir i prevenir sol\u00b7licituds repetitives<\/span><\/li>\n
                  • <\/span>Tancament formal de les consultes, incloent-hi enquesta de satisfacci\u00f3 de l’usuari<\/span><\/li>\n
                  • <\/span>Gesti\u00f3 de l’inventari<\/span><\/li>\n
                  • <\/span>Serveis especials a usuaris VIP<\/span><\/li>\n<\/ul>\n<\/ul>\n<\/ul>\n

                    [\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ custom_padding=\u00bb4%|5%|2%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.2.2″ text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.8em\u00bb max_width=\u00bb570px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb25px|||\u00bb animation_style=\u00bbfade\u00bb]<\/p>\n

                    Amb l’objectiu d’aconseguir el grau m\u00e0xim de qualitat percebuda per part dels usuaris, a<\/span> Tesalia Redes<\/span> basem la prestaci\u00f3 del servei mitjan\u00e7ant el seguiment d’una s\u00e8rie d’indicadors clau (KPI), categoritzats mitjan\u00e7ant un model jer\u00e0rquic de necessitats de l’usuari i estructurat en quatre nivells.<\/b><\/span> <\/span><\/p>\n

                    L’equip hum\u00e0 que forma part del nostre Service desk<\/i> est\u00e0 situat a les oficines de<\/b><\/span> Tesalia Xarxes<\/b><\/span> i est\u00e0 integrat per t\u00e8cnics especialistes en l’atenci\u00f3 i el suport a usuaris<\/b> , aix\u00ed com en la resoluci\u00f3 d’incid\u00e8ncies. Aquest servei es pot complementar, a m\u00e9s, amb personal despla\u00e7at in-situ<\/i> a les depend\u00e8ncies del client. <\/span><\/p>\n

                    Per prestar el servei, a<\/span> Tesalia Redes<\/span> comptem amb eines l\u00edders al mercat en aquest tipus de solucions, encara que tamb\u00e9 podem adaptar-nos a les que el client t\u00e9.<\/span><\/p>\n

                    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb0″ make_equal=\u00bbon\u00bb admin_label=\u00bbAbout Area\u00bb module_id=\u00bbvirtualizacion\u00bb _builder_version=\u00bb4.2.2″ background_color=\u00bbrgba(0,0,0,0)\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_start=\u00bbrgba(0,0,0,0)\u00bb background_enable_image=\u00bboff\u00bb width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb custom_padding=\u00bb0px||0px|\u00bb use_custom_width=\u00bbon\u00bb width_unit=\u00bboff\u00bb custom_width_percent=\u00bb100%\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bbrgba(0,0,0,0)\u00bb background_image=\u00bbhttps:\/\/tesatec.com\/wp-content\/uploads\/2020\/05\/tyler-franta-iusJ25iYu1c-unsplash-scaled.jpg\u00bb custom_padding=\u00bb6%|5%|6%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ background_enable_image=\u00bboff\u00bb custom_padding=\u00bb6%|5%|6%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.2.2″ text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.8em\u00bb header_text_align=\u00bbleft\u00bb header_text_color=\u00bb#ffffff\u00bb max_width=\u00bb570px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb25px|||\u00bb animation_style=\u00bbfade\u00bb]<\/p>\n

                    OUTSOURCING TECONL\u00d2GIC<\/h1>\n

                    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb0″ make_equal=\u00bbon\u00bb admin_label=\u00bbAbout Area\u00bb _builder_version=\u00bb4.2.2″ width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb custom_padding=\u00bb0px||0px|\u00bb use_custom_width=\u00bbon\u00bb width_unit=\u00bboff\u00bb custom_width_percent=\u00bb100%\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ custom_padding=\u00bb4%|5%|2%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.2.2″ text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.8em\u00bb background_color=\u00bbrgba(0,0,0,0)\u00bb max_width=\u00bb570px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb25px|||\u00bb animation_style=\u00bbfade\u00bb]<\/p>\n

                    L’ outsourcing<\/i><\/span> tecnol\u00f2gic<\/span> permet satisfer necessitats inform\u00e0tiques de car\u00e0cter temporal, o indefinit, permetent disposar de personal<\/span> qualificat<\/span> .<\/span> <\/p>\n

                    A<\/span> Tesalia Xarxes<\/span> oferim serveis d\u00b4assist\u00e8ncia inform\u00e0tica a Barcelona i zona metropolitana, remota o in situ<\/i> . El nostre temps de resposta est\u00e0 garantit: en 4 hores, si es tracta de servidors, i en 24 hores, si es tracta de PC o impressores. <\/span><\/p>\n

                    Aquests serveis inclouen:<\/span> <\/span><\/p>\n

                      \n
                        \n
                          \n
                        • <\/span>Servei complet d’externalitzaci\u00f3 (subcontractaci\u00f3) del departament inform\u00e0tic<\/span><\/li>\n
                        • <\/span>Manteniment a c\u00e0rrec de personal t\u00e8cnic qualificat<\/span><\/li>\n
                        • <\/span>Tota la infraestructura inform\u00e0tica necess\u00e0ria per donar el servei. El client <\/span>nom\u00e9s<\/span> heu de disposar d’Internet (normalment ADSL)<\/span><\/li>\n
                        • <\/span>Administraci\u00f3 del servidor de fitxers<\/span><\/li>\n
                        • <\/span>Gesti\u00f3 de les c\u00f2pies de seguretat internes i externes<\/span><\/li>\n
                        • <\/span>Gesti\u00f3 del programari<\/i> antivirus<\/span><\/li>\n
                        • <\/span>Instal\u00b7laci\u00f3 programada d’aplicacions i actualitzacions de programes<\/span><\/li>\n<\/ul>\n<\/ul>\n<\/ul>\n

                          [\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ custom_padding=\u00bb4%|5%|2%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.2.2″ text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.8em\u00bb max_width=\u00bb570px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb25px|||\u00bb animation_style=\u00bbfade\u00bb]<\/p>\n

                          A m\u00e9s, de forma personalitzada i sota demanda, al departament de suport PIME de<\/span> Tesalia Redes<\/span> oferim:<\/span><\/p>\n

                            \n
                              \n
                                \n
                              • <\/span>Consultoria i assessorament en tecnologies de la informaci\u00f3<\/span><\/li>\n
                              • <\/span>Formaci\u00f3<\/span><\/li>\n
                              • <\/span>Subministrament i instal\u00b7laci\u00f3 de maquinari<\/i> i programari<\/i><\/span><\/li>\n
                              • <\/span>Cessi\u00f3 de t\u00e8cnics especialitzats (per hores, dies, mesos\u2026)<\/span><\/li>\n
                              • <\/span>Integraci\u00f3 de solucions programari<\/i> l\u00edders al mercat<\/span><\/li>\n<\/ul>\n<\/ul>\n<\/ul>\n

                                [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbShop Section\u00bb _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ custom_padding=\u00bb90px||90px|\u00bb border_width_top=\u00bb1px\u00bb][et_pb_row admin_label=\u00bbButton\u00bb _builder_version=\u00bb3.25″][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_button button_text=\u00bbcontacta amb nosaltres\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.2.2″ custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#ffffff\u00bb button_bg_color=\u00bb#ff5b33″ button_border_width=\u00bb8px\u00bb button_border_color=\u00bb#ff5b33″ button_border_radius=\u00bb85px\u00bb button_letter_spacing=\u00bb2px\u00bb button_font=\u00bb|600||on|||||\u00bb button_use_icon=\u00bboff\u00bb custom_margin=\u00bb10px|||\u00bb custom_padding=\u00bb8px|32px|8px|32px|false|false\u00bb animation_style=\u00bbfade\u00bb hover_enabled=\u00bb0″ button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb button_url=\u00bbmailto:administracion@tesaliaredes.com\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

                                [et_pb_section fb_built=\u00bb1″ admin_label=\u00bbAbout Section\u00bb _builder_version=\u00bb4.2.2″ custom_margin=\u00bb0px||||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb0″ make_equal=\u00bbon\u00bb admin_label=\u00bbAbout Area\u00bb _builder_version=\u00bb4.2.2″ width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb custom_padding=\u00bb0px||0px|\u00bb use_custom_width=\u00bbon\u00bb width_unit=\u00bboff\u00bb custom_width_percent=\u00bb100%\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ custom_padding=\u00bb2%|5%|2%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.2.2″ text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#ffffff\u00bb text_font_size=\u00bb18px\u00bb text_line_height=\u00bb1.8em\u00bb header_text_color=\u00bb#ffffff\u00bb header_font_size=\u00bb37px\u00bb header_2_text_color=\u00bb#ffffff\u00bb background_color=\u00bbrgba(0,0,0,0)\u00bb max_width=\u00bb570px\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb25px|||\u00bb animation_style=\u00bbfade\u00bb] Serveis gestionats [\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.2.2″ background_color=\u00bb#000000″ custom_padding=\u00bb2%|5%|2%|5%|false|false\u00bb custom_padding__hover=\u00bb|||\u00bb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb0″ make_equal=\u00bbon\u00bb admin_label=\u00bbAbout Area\u00bb _builder_version=\u00bb4.2.2″ width=\u00bb100%\u00bb max_width=\u00bb100%\u00bb […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1253","page","type-page","status-publish","hentry"],"yoast_head":"\nServeis Gestionats - Tesatec<\/title>\n<meta name=\"description\" content=\"Una empresa l\u00edder en el sector de las Tecnolog\u00edas de la Informaci\u00f3n fundada en 2009, especializada en ofrecer soluciones y servicios IT a las empresas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tesatec.com\/ca\/serveis-gestionats\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Serveis Gestionats - Tesatec\" \/>\n<meta property=\"og:description\" content=\"Una empresa l\u00edder en el sector de las Tecnolog\u00edas de la Informaci\u00f3n fundada en 2009, especializada en ofrecer soluciones y servicios IT a las empresas.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tesatec.com\/ca\/serveis-gestionats\/\" \/>\n<meta property=\"og:site_name\" content=\"Tesatec\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-14T17:34:53+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"13 minuts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/tesatec.com\\\/ca\\\/serveis-gestionats\\\/\",\"url\":\"https:\\\/\\\/tesatec.com\\\/ca\\\/serveis-gestionats\\\/\",\"name\":\"Serveis Gestionats - Tesatec\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/tesatec.com\\\/ca\\\/#website\"},\"datePublished\":\"2020-05-07T11:14:51+00:00\",\"dateModified\":\"2024-08-14T17:34:53+00:00\",\"description\":\"Una empresa l\u00edder en el sector de las Tecnolog\u00edas de la Informaci\u00f3n fundada en 2009, especializada en ofrecer soluciones y servicios IT a las empresas.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/tesatec.com\\\/ca\\\/serveis-gestionats\\\/#breadcrumb\"},\"inLanguage\":\"ca\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/tesatec.com\\\/ca\\\/serveis-gestionats\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/tesatec.com\\\/ca\\\/serveis-gestionats\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/tesatec.com\\\/ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Serveis Gestionats\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/tesatec.com\\\/ca\\\/#website\",\"url\":\"https:\\\/\\\/tesatec.com\\\/ca\\\/\",\"name\":\"Tesatec\",\"description\":\"Tecnolog\u00edas de la Informaci\u00f3n\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/tesatec.com\\\/ca\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ca\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Serveis Gestionats - Tesatec","description":"Una empresa l\u00edder en el sector de las Tecnolog\u00edas de la Informaci\u00f3n fundada en 2009, especializada en ofrecer soluciones y servicios IT a las empresas.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/tesatec.com\/ca\/serveis-gestionats\/","og_locale":"ca_ES","og_type":"article","og_title":"Serveis Gestionats - Tesatec","og_description":"Una empresa l\u00edder en el sector de las Tecnolog\u00edas de la Informaci\u00f3n fundada en 2009, especializada en ofrecer soluciones y servicios IT a las empresas.","og_url":"https:\/\/tesatec.com\/ca\/serveis-gestionats\/","og_site_name":"Tesatec","article_modified_time":"2024-08-14T17:34:53+00:00","twitter_card":"summary_large_image","twitter_misc":{"Temps estimat de lectura":"13 minuts"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/tesatec.com\/ca\/serveis-gestionats\/","url":"https:\/\/tesatec.com\/ca\/serveis-gestionats\/","name":"Serveis Gestionats - Tesatec","isPartOf":{"@id":"https:\/\/tesatec.com\/ca\/#website"},"datePublished":"2020-05-07T11:14:51+00:00","dateModified":"2024-08-14T17:34:53+00:00","description":"Una empresa l\u00edder en el sector de las Tecnolog\u00edas de la Informaci\u00f3n fundada en 2009, especializada en ofrecer soluciones y servicios IT a las empresas.","breadcrumb":{"@id":"https:\/\/tesatec.com\/ca\/serveis-gestionats\/#breadcrumb"},"inLanguage":"ca","potentialAction":[{"@type":"ReadAction","target":["https:\/\/tesatec.com\/ca\/serveis-gestionats\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/tesatec.com\/ca\/serveis-gestionats\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/tesatec.com\/ca\/"},{"@type":"ListItem","position":2,"name":"Serveis Gestionats"}]},{"@type":"WebSite","@id":"https:\/\/tesatec.com\/ca\/#website","url":"https:\/\/tesatec.com\/ca\/","name":"Tesatec","description":"Tecnolog\u00edas de la Informaci\u00f3n","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/tesatec.com\/ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ca"}]}},"_links":{"self":[{"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/pages\/1253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/comments?post=1253"}],"version-history":[{"count":1,"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/pages\/1253\/revisions"}],"predecessor-version":[{"id":1262,"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/pages\/1253\/revisions\/1262"}],"wp:attachment":[{"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/media?parent=1253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}