{"id":1278,"date":"2020-05-07T10:23:43","date_gmt":"2020-05-07T10:23:43","guid":{"rendered":"https:\/\/tesatec.com\/user-service\/"},"modified":"2024-08-14T17:34:57","modified_gmt":"2024-08-14T17:34:57","slug":"user-service","status":"publish","type":"page","link":"https:\/\/tesatec.com\/ca\/user-service\/","title":{"rendered":"User Service"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About Section&#8221; _builder_version=&#8221;4.2.2&#8243; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;0&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;About Area&#8221; _builder_version=&#8221;4.2.2&#8243; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px|&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;100%&#8221;][et_pb_column type=&#8221;1_2&#8243; 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width_unit=&#8221;off&#8221; custom_width_percent=&#8221;100%&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;rgba(0,0,0,0)&#8221; background_image=&#8221;https:\/\/tesatec.com\/wp-content\/uploads\/2020\/05\/christian-wiediger-WkfDrhxDMC8-unsplash-scaled.jpg&#8221; custom_padding=&#8221;6%|5%|6%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; background_enable_image=&#8221;off&#8221; custom_padding=&#8221;6%|5%|6%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#ffffff&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<h1 class=\"p1\">GESTI\u00d3 DEL CICLE DE VIDA<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\">Entenem el parc tecnol\u00f2gic com un tot. Aquest enfocament el tenim en compte a cadascun dels nostres serveis, per molt especialitzat que sigui. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Per garantir un funcionament \u00f2ptim dels equips, ens queda clar que hem d&#8217;estar alineats amb els objectius dels nostres clients. Hem d&#8217;aclarir la dimensi\u00f3, configuraci\u00f3, \u00fas i suport dels equips que el client vol a cada per\u00edode temporal. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">La gesti\u00f3 del cicle de vida l&#8217;iniciem amb un inventari detallat del parc tecnol\u00f2gic del client per con\u00e8ixer quins tipus d&#8217;equips t\u00e9 i el lloc on estan situats.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Donem <b>suport al client en la definici\u00f3 de l&#8217;estrat\u00e8gia d&#8217;inversi\u00f3 en tecnologia<\/b><\/span> <span class=\"s2\"><b>per<\/b><\/span><span class=\"s1\"> <b>la que proposem un pla director d&#8217;inversi\u00f3 IT<\/b> . El pla parteix de les respostes a q\u00fcestions relacionades amb 3 \u00e0mbits dactuaci\u00f3: lempresa, la seva infraestructura, i els serveis aplicats sobre aquesta. <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;0&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;About Area&#8221; _builder_version=&#8221;4.2.2&#8243; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px|&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;100%&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;4%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\"><b>\u00c0mbit de l&#8217;empresa<\/b><\/span><\/p>\n<p class=\"p2\"><span class=\"s1\"><b><\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s1\"><\/span><span class=\"s2\">Grand\u00e0ria<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Sector i % aproximat de mercat<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">N\u00ba treballadors \/ usuaris TIC<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Delegacions<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Organitzaci\u00f3 interna: departaments i necessitats IT<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Inversi\u00f3 mitjana anual en TIC, pressupost TIC anual<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Criteri i formes d&#8217;adquisici\u00f3 de tecnologia: puntual, programada, cont\u00ednua, compra, lloguer, <i>r\u00e8nting<\/i> , entre d&#8217;altres formes d&#8217;adquisici\u00f3<\/span><\/li>\n<li class=\"li2\"><span class=\"s3\"><\/span><span class=\"s2\">Pol\u00edtiques de renovaci\u00f3 i actualitzaci\u00f3 tecnol\u00f2gica<\/span><span class=\"s2\"><\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;4%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\"><b>\u00c0mbit de la Infraestructura IT<\/b><\/span><\/p>\n<p class=\"p2\"><span class=\"s1\"><b><\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s1\"><\/span><span class=\"s2\">Descrivim detalladament els equips i la ubicaci\u00f3<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Estudiem l&#8217;\u00fas habitual que se&#8217;n fa<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Tenim en compte l&#8217;antiguitat dels mateixos i la data d&#8217;instal\u00b7laci\u00f3<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Seguim la tra\u00e7abilitat dins de la companyia i les reubicacions que realitzem<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Ens encarreguem del <i>programari<\/i> i versions instal\u00b7lades, aix\u00ed com projectes de migraci\u00f3 a noves versions<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Contactem amb els fabricants i gammes de producte<\/span> <span class=\"s4\">espec\u00edfiques<\/span> <span class=\"s2\">per a cada departament.<\/span><\/li>\n<li class=\"li1\"><span class=\"s3\"><\/span><span class=\"s2\">Complim amb els projectes previstos<\/span><\/li>\n<li class=\"li2\"><span class=\"s3\"><\/span><span class=\"s2\">Associem la tecnologia adequada en funci\u00f3 de l&#8217;\u00e0mbit de cada empresa (audiovisual, sanit\u00e0ria, cient\u00edfica, gr\u00e0fica, etc.).<\/span><span class=\"s2\"><\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;4%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\"><b>\u00c0mbit dels Serveis IT<\/b><\/span><\/p>\n<p class=\"p2\"><span class=\"s1\"><b><\/b><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s1\"><\/span><span class=\"s2\">Emplenem amb el manteniment i oferim suport d&#8217;<\/span> <span class=\"s3\">equips<\/span><\/li>\n<li class=\"li1\"><span class=\"s4\"><\/span><span class=\"s2\">Controlem el nivell de consum del per\u00edode de garantia dels equips<\/span><\/li>\n<li class=\"li1\"><span class=\"s4\"><\/span><span class=\"s2\">Detallem els serveis associats als equips<\/span><\/li>\n<li class=\"li1\"><span class=\"s4\"><\/span><span class=\"s2\">Nivellem les incid\u00e8ncies t\u00e8cniques<\/span><\/li>\n<li class=\"li2\"><span class=\"s4\"><\/span><span class=\"s2\">Seguim l&#8217;hist\u00f2ric de sinistres i mesures implementades<\/span><span class=\"s2\"><\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;0&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;About Area&#8221; _builder_version=&#8221;4.2.2&#8243; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px|&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;100%&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;4%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\">A<\/span> <span class=\"s2\">l&#8217;informe de gesti\u00f3 de parc detallem una s\u00e8rie de recomanacions que, des de la nostra posici\u00f3 d&#8217;especialistes, considerem oportunes posar-les en pr\u00e0ctica per garantir un bon \u00fas del parc:<\/span><\/p>\n<p class=\"p2\"><span class=\"s2\"><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Efectuem les incorporacions necess\u00e0ries (buscant l&#8217;equilibri entre les tend\u00e8ncies tecnol\u00f2giques del mercat, els salts tecnol\u00f2gics i les necessitats pr\u00f2pies del negoci dels nostres clients) i en planifiquem la instal\u00b7laci\u00f3<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Proposem propostes de renovaci\u00f3 tecnol\u00f2gica per equips i del seu \u00fas<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Plantegem propostes de models d&#8217;adquisici\u00f3 de tecnologies<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Realitzem desinstal\u00b7lacions i retirades de material<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Ens integrem adequadament amb altres tecnologies<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Migrames a equips de m\u00e9s capacitat segons les necessitats<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Fem servir els perif\u00e8rics adequats<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Consolidem el servei d&#8217;impressores i multifunci\u00f3<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Instaurem servidors<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Oferim sistemes d&#8217;emmagatzematge \u00f2ptims per al negoci<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Establim propostes de seguretat<\/span><\/li>\n<li class=\"li4\"><span class=\"s3\"><\/span><span class=\"s4\">Oferim recomanacions de mobilitat<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;4%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\">Un cop presentat l&#8217;informe de gesti\u00f3 de parc, programem amb el client les actuacions que cal realitzar. <b>Des de la instal\u00b7laci\u00f3 i la posada en marxa, la reubicaci\u00f3, la remaquetaci\u00f3 i el canvi d&#8217;\u00fas, com tamb\u00e9 la desinstal\u00b7laci\u00f3 definitiva i retirada de l&#8217;equip<\/b> .<\/span><\/p>\n<p class=\"p2\"><span class=\"s2\">En aquest darrer cas<\/span> <span class=\"s1\">,<\/span> <span class=\"s2\">Tesalia Redes<\/span> <span class=\"s1\">prestem<\/span> <span class=\"s2\">igualment<\/span> <span class=\"s1\">el servei adequat en finalitzar la vida \u00fatil de l&#8217;equip, analitzant les sortides que aquest t\u00e9 al mercat secundari, i complint els protocols de sortida adequats per a cada companyia: desinstal\u00b7laci\u00f3 programada i si cal escalonada, baixa de l&#8217;inventari, emmagatzematge temporal si cal, neteja de dades (compliment LOPD), i destrucci\u00f3 certificada si es considera oport\u00fa complint adequadament la normativa mediambiental.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;0&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;About Area&#8221; module_id=&#8221;material&#8221; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;rgba(0,0,0,0)&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(0,0,0,0)&#8221; background_enable_image=&#8221;off&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px|&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;100%&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;rgba(0,0,0,0)&#8221; background_image=&#8221;https:\/\/tesatec.com\/wp-content\/uploads\/2020\/05\/markus-spiske-Skf7HxARcoc-unsplash-scaled.jpg&#8221; custom_padding=&#8221;6%|5%|6%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; background_enable_image=&#8221;off&#8221; custom_padding=&#8221;6%|5%|6%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#ffffff&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<h1 class=\"p1\">APROVISIONAMENT MATERIAL HARDWARE<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;0&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;About Area&#8221; _builder_version=&#8221;4.2.2&#8243; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px|&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;100%&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;4%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p><strong>Gesti\u00f3 de compres<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\">El nostre <b>posicionament ens ha facilitat tenir acc\u00e9s a uns preus molt competitius<\/b> .<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">A<\/span> <span class=\"s2\">Tesalia Xarxes<\/span><span class=\"s1\">  oferim una multitud de serveis. Aquesta virtut ens ha portat a racionalitzar un proc\u00e9s de compra focalitzat en el client i donem molta import\u00e0ncia a la qualitat dels nostres serveis. Per aquests motius ens orgulleix constatar el nostre reconegut servei de compra al sector.  <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">La nostra clau \u00e9s no nom\u00e9s realitzar la compra per lliurar-la com si es tract\u00e9s de mera<\/span> <span class=\"s2\">mercaderia<\/span><span class=\"s1\">. <b>La nostra focalitzaci\u00f3 se centra m\u00e9s en la postvenda, ja que volem mantenir relacions de llarga durada amb els nostres clients<\/b> . No nom\u00e9s hem de complir amb el lliurament a temps i un preu adequat,   <\/span><span class=\"s2\">sin\u00f3 que tamb\u00e9<\/span> <span class=\"s1\">volem arribar m\u00e9s lluny, personalitzant el lliurament al m\u00e0xim per tal d&#8217;ajustar-nos a les necessitats puntuals dels nostres clients.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;4%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p><b><span class=\"s1\"><\/span>  Emmagatzematge<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\">A<\/span> <span class=\"s2\">Tesalia Xarxes<\/span><span class=\"s1\"> <b>disposem de magatzem i flota pr\u00f2pia de transport a la nostra seu a Barcelona per garantir un servei de lliurament adequat<\/b> . La combinaci\u00f3 de tots dos serveis ens proporciona un nivell de flexibilitat que permet personalitzar al m\u00e0xim les peticions de prove\u00efment dels nostres clients. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Emmagatzemem per instal\u00b7lar al ritme que marca el client i per poder<\/span> <span class=\"s2\">oferir<\/span><span class=\"s1\">  un bon servei de manteniment, i\/o per oferir substitucions dequips quan siguin necess\u00e0ries. Addicionalment, tenim arrendats espais d&#8217;emmagatzematge a tercers per poder oferir resposta a projectes especials. <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;0&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;About Area&#8221; _builder_version=&#8221;4.2.2&#8243; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px|&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;100%&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;4%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p><strong>Instal\u00b7lacions ad hoc i desplegaments<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\">El nostre equip de t\u00e8cnics de camp t\u00e9<\/span> <span class=\"s2\">l&#8217;<\/span> <span class=\"s1\">experi\u00e8ncia que fa possible que desplegaments grans es concretin en <b>instal\u00b7lacions personalitzades<\/b> .<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Des de<\/span> <span class=\"s2\">Tesalia Redes<\/span> <span class=\"s1\"><b>donem la mateixa import\u00e0ncia a la instal\u00b7laci\u00f3 d&#8217;un o m\u00e9s llocs de treball que a la instal\u00b7laci\u00f3 massiva d&#8217;aquests<\/b> .<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Iniciem el nostre proc\u00e9s d&#8217;instal\u00b7laci\u00f3<\/span> <span class=\"s2\">al<\/span><span class=\"s1\">  consensuar el <b><i>planning<\/i><\/b> , dividit en temps i ubicacions, adaptant-lo a les necessitats reals dels nostres clients. D&#8217;aquesta manera, ens hi ajustem al m\u00e0xim i garantim una operativa \u00f2ptima per a l&#8217;usuari final. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Realitzem l&#8217; <b>enviament dels equips de forma escalonada<\/b> . Aquesta acci\u00f3 es realitza en funci\u00f3 de les necessitats del departament IT, per realitzar la instal\u00b7laci\u00f3 <i>in situ<\/i> . Aquesta <b>instal\u00b7laci\u00f3 ha de ser tan personalitzada com calgui<\/b> , migrant les dades corresponents i configurant adequadament l&#8217;equip.  <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Com <i>a multivendor<\/i> , <b>coordinem diferents tecnologies dins d&#8217;una mateixa instal\u00b7laci\u00f3<\/b> i\/o desplegament. El proc\u00e9s va des de l&#8217;enfocament de gesti\u00f3 de parc, ja sigui a nivell de llocs de treball com a servidors i sistemes, a la gesti\u00f3 d&#8217;actius de <i>programari<\/i> que hi va associada.   <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Aix\u00ed mateix, coordinem l&#8217;adequaci\u00f3 dels equips inform\u00e0tics amb un altre equipament de car\u00e0cter audiovisual, sanitari, cient\u00edfic o de qualsevol altra \u00edndole.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Les nostres certificacions com Microsoft Gold Certified Partner, HP Preferred Gold Partner, Apple Solution Experts, Adobe Partner Gold Enterprise, Citrix Gold Partner, NetApp Partner i Novell Linux Partner, fan possible desenvolupar entorns complexos d&#8217;integraci\u00f3.<\/span><\/p>\n<p class=\"p2\"><span class=\"s1\">Hem realitzat projectes significatius a departaments de la Generalitat de Catalunya. Hem de destacar la col\u00b7laboraci\u00f3 activa que   <\/span><span class=\"s2\">Tesalia Xarxes<\/span><span class=\"s1\">  mant\u00e9 amb el Departament d&#8217;Ensenyament i les universitats des de fa m\u00e9s de 15 anys a l&#8217;\u00e0mbit de desplegaments d&#8217;equipament inform\u00e0tic. De la mateixa manera, col\u00b7laborem estretament amb el Departament de Salut i el Departament de Just\u00edcia. <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;4%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p><strong>  Aprovisionament material programari<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\">Actualment, el <i>programari<\/i> \u00e9s una part essencial del treball a les organitzacions. Sorprenentment, es presta molt poca atenci\u00f3 a la seva gesti\u00f3 despr\u00e9s de la compra inicial. Aqu\u00ed \u00e9s on entra en escena la <b>gesti\u00f3 d&#8217;actius de <i>programari<\/i><\/b> .  <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">La gesti\u00f3 d&#8217;actius de <i>programari<\/i> (SAM &#8211; Software Asset Management) \u00e9s una <b>metodologia i un conjunt de processos i eines que proporcionen tot all\u00f2 que es necessita per gestionar, controlar i protegir els actius de programari en totes les fases del seu cicle de vida, des de la compra fins a la desinstal\u00b7laci\u00f3<\/b> .<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">La implementaci\u00f3 d&#8217;una soluci\u00f3 SAM reporta una s\u00e8rie de beneficis entre els quals destaquem:<\/span><\/p>\n<p class=\"p2\"><span class=\"s1\"><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s2\"><\/span><span class=\"s3\">Identificaci\u00f3 del <i>programari<\/i> de la companyia. Qu\u00e8 i   <\/span><span class=\"s4\">on<\/span> <span class=\"s3\">est\u00e0 instal\u00b7lat<\/span><\/li>\n<li class=\"li3\"><span class=\"s2\"><\/span><span class=\"s3\">Establir les necessitats quant a documentaci\u00f3 de llic\u00e8ncies, aix\u00ed com el control de les mateixes i dels drets d&#8217;\u00fas<\/span><\/li>\n<li class=\"li3\"><span class=\"s2\"><\/span><span class=\"s3\">Con\u00e8ixer l&#8217;estat de compliment de les obligacions legals i contractuals que exigeixen els propietaris intel\u00b7lectuals dels diferents programes i aplicacions inform\u00e0tiques que s&#8217;estiguin utilitzant<\/span><\/li>\n<li class=\"li3\"><span class=\"s2\"><\/span><span class=\"s3\">Determineu els nivells d&#8217;aprofitament del <i>programari<\/i><\/span><\/li>\n<li class=\"li3\"><span class=\"s2\"><\/span><span class=\"s3\">Identificar les versions i les necessitats d&#8217;actualitzaci\u00f3<\/span><\/li>\n<li class=\"li3\"><span class=\"s2\"><\/span><span class=\"s3\">Planificar les inversions en tecnologia<\/span><\/li>\n<li class=\"li3\"><span class=\"s2\"><\/span><span class=\"s3\">Determinar quin <i>programari<\/i> i quan caldr\u00e0 per mantenir optimitzats els actius de <i>programari<\/i><\/span><\/li>\n<li class=\"li3\"><span class=\"s2\"><\/span><span class=\"s3\">Establir la millor soluci\u00f3 de llicenciament, aquells programes de llic\u00e8ncia que s\u00f3n m\u00e9s eficients per a cada empresa<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;0&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;About Area&#8221; _builder_version=&#8221;4.2.2&#8243; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px|&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;100%&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;4%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221; border_color_bottom=&#8221;#ffffff&#8221;]<\/p>\n<p><strong>Servei i suport<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\">A<\/span> <span class=\"s2\">Tesalia Redes<\/span> <span class=\"s1\"><b>prioritzem la postvenda davant la venda<\/b> , ja que \u00e9s el nostre objectiu mantenir relacions a llarg termini amb tots i cadascun dels nostres clients.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u00c9s per aix\u00f2 que els <b>serveis de manteniment<\/b> (correctiu i preventiu; i <i>on-site<\/i> o en remot) aix\u00ed com de <b>suport als equips instal\u00b7lats<\/b> (gesti\u00f3 d&#8217;incid\u00e8ncies, gesti\u00f3 de les garanties de fabricant, reparacions al taller, substitucions temporals d&#8217;equips\u2026 ) estan constantment auditats per un comit\u00e8 de qualitat.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Actualment <b>mantenim un parc d&#8217;equips superior a 50.000 llocs de treball<\/b> , en cadascuna de les diferents modalitats que es poden operar.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Els <b>manteniments correctius<\/b> els podem definir per la totalitat de la vida \u00fatil dels equips, i com a actuacions addicionals a les garanties de fabricant, o els podem negociar per per\u00edodes renovables d&#8217;1 o 2 anys.<\/span> <span class=\"s2\">Aix\u00ed mateix<\/span> <span class=\"s1\">,<\/span> <span class=\"s2\">poden<\/span> <span class=\"s1\">ser una actuaci\u00f3 <i>onsi<\/i> purament reactiva despr\u00e9s de la comunicaci\u00f3 de la incid\u00e8ncia per part del client al nostre departament d&#8217;atenci\u00f3 a client; o b\u00e9 una actuaci\u00f3 proactiva del nostre departament t\u00e8cnic despr\u00e9s de la detecci\u00f3 en remot d\u201funa incid\u00e8ncia o problema determinat.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Sens dubte, actualment el <b>servei de monitoritzaci\u00f3 \u00e9s un complement important al servei de manteniment<\/b> ja que ens facilita l&#8217;increment de productivitats, el descens del cost de manteniment, la reducci\u00f3 de temps de resposta i la reducci\u00f3 progressiva de la corba d&#8217;incid\u00e8ncies.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Els <b>manteniments preventius<\/b> responen a la necessitat de programar accions peri\u00f2diques per assegurar el bon estat dels equips. Aquest tipus de serveis de manteniment combina el control remot amb les actuacions programades <i>onsite<\/i> . <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">El <b>servei de suport al parc instal\u00b7lat<\/b> \u00e9s un servei que<\/span> <span class=\"s2\">la nostra companyia<\/span> <span class=\"s1\">ofereix als clients que no tenen contractat cap tipus de manteniment per als seus equips.<\/span> <span class=\"s2\">En aquest sentit, posem<\/span> <span class=\"s1\">a disposici\u00f3 el nostre centre d&#8217;atenci\u00f3 al client per gestionar incid\u00e8ncies t\u00e8cniques del tipus:<\/span><\/p>\n<p class=\"p2\"><span class=\"s1\"><\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Diagnostiquem <i>online<\/i> les fallades produ\u00efdes pels equips<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Programem actuacions puntuals de t\u00e8cnics de camp<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Gestionem les garanties de fabricant<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Reparem de forma puntual a taller propi o serveis t\u00e8cnics<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Portem a terme informes de reparabilitat davant de sinistres<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s4\">Substitu\u00efm temporalment els equips (en per\u00edode de reparaci\u00f3)<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;4%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;][\/et_pb_text][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\">Aquesta \u00e9s la relaci\u00f3 de serveis que s&#8217;ofereixen des de servei i suport:<\/span><\/p>\n<p class=\"p3\"><span class=\"s1\"><b>Oficina de Gesti\u00f3 del Servei<\/b><\/span><\/p>\n<ul class=\"ul1\">\n<ul class=\"ul1\">\n<li class=\"li5\"><span class=\"s2\"><\/span><span class=\"s1\">Comit\u00e8s de gesti\u00f3 peri\u00f2diques als diferents nivells del servei<\/span><\/li>\n<li class=\"li5\"><span class=\"s2\"><\/span><span class=\"s1\">Equips mixts<\/span> <span class=\"s3\">client-Tesalia Xarxes<\/span> <span class=\"s1\">a la capa de<\/span> <span class=\"s3\"><i>management<\/i><\/span> <span class=\"s1\">del servei<\/span><\/li>\n<\/ul>\n<\/ul>\n<p class=\"p3\"><span class=\"s1\"><b>Gesti\u00f3 d&#8217;infraestructures IT<\/b><\/span><\/p>\n<ul class=\"ul1\">\n<ul class=\"ul1\">\n<li class=\"li5\"><span class=\"s2\"><\/span><span class=\"s1\">Manteniment i control d&#8217;inventaris<\/span><\/li>\n<li class=\"li5\"><span class=\"s2\"><\/span><span class=\"s1\">Renovacions tecnol\u00f2giques, trasllat, desplegament massiu d&#8217;equips, actualitzacions de <i>maquinari<\/i> i <i>programari<\/i><\/span><\/li>\n<li class=\"li5\"><span class=\"s2\"><\/span><span class=\"s1\">Xarxes i cablejats<\/span><\/li>\n<li class=\"li5\"><span class=\"s2\"><\/span><span class=\"s3\">Auditories<\/span> <span class=\"s1\">per millorar l&#8217;impacte mediambiental de les infraestructures IT<\/span> <\/li>\n<\/ul>\n<\/ul>\n<p class=\"p3\"><span class=\"s1\"><b>Manteniment de maquinari i programari<br \/><\/b><\/span> <span class=\"s1\">Per a tot tipus de dispositius:<\/span><\/p>\n<ul class=\"ul1\">\n<ul class=\"ul1\">\n<ul class=\"ul2\">\n<li class=\"li5\"><span class=\"s4\"><\/span><span class=\"s1\">Servidors d&#8217;alta disponibilitat<\/span><\/li>\n<li class=\"li5\"><span class=\"s4\"><\/span><span class=\"s1\">Comunicacions<\/span><\/li>\n<li class=\"li5\"><span class=\"s4\"><\/span><span class=\"s1\">Emmagatzematge<\/span><\/li>\n<li class=\"li5\"><span class=\"s4\"><\/span><span class=\"s1\">TPVs<\/span><\/li>\n<li class=\"li5\"><span class=\"s4\"><\/span><span class=\"s1\">Lloc de treball (sobretaules i port\u00e0tils)<\/span><\/li>\n<li class=\"li5\"><span class=\"s4\"><\/span><span class=\"s1\">Dispositius d&#8217;impressi\u00f3 (corporatius, departamentals i <i>desktop<\/i> )<\/span><\/li>\n<\/ul>\n<\/ul>\n<\/ul>\n<p class=\"p5\"><span class=\"s1\">Per a SLAs de tots els nivells<\/span><\/p>\n<ul class=\"ul1\">\n<ul class=\"ul1\">\n<ul class=\"ul2\">\n<li class=\"li5\"><span class=\"s4\"><\/span><span class=\"s1\">NBD (Next Business Day)<\/span><\/li>\n<li class=\"li5\"><span class=\"s4\"><\/span><span class=\"s1\">12 \u00d7 5, 8 i 4 hores resposta<\/span><\/li>\n<li class=\"li5\"><span class=\"s4\"><\/span><span class=\"s1\">24 \u00d7 7, 4 hores resposta<\/span><\/li>\n<\/ul>\n<\/ul>\n<\/ul>\n<ul class=\"ul1\">\n<ul class=\"ul1\">\n<li class=\"li5\"><span class=\"s2\"><\/span><span class=\"s1\">Comprom\u00eds de resposta i reparaci\u00f3<\/span><\/li>\n<li class=\"li5\"><span class=\"s2\"><\/span><span class=\"s1\">Cobertura multifabricant<\/span><\/li>\n<li class=\"li5\"><span class=\"s2\"><\/span><span class=\"s1\">Gesti\u00f3 de garanties<\/span><\/li>\n<li class=\"li5\"><span class=\"s2\"><\/span><span class=\"s1\">Equips de substituci\u00f3<\/span><\/li>\n<li class=\"li5\"><span class=\"s2\"><\/span><span class=\"s1\">20 centres d&#8217;atenci\u00f3 nacional<\/span><\/li>\n<li class=\"li5\"><span class=\"s2\"><\/span><span class=\"s1\">Eines de <i>tiquet<\/i> i gesti\u00f3 del servei. Lliure connexi\u00f3 remota dels clients a les dades i registres dels serveis per al seguiment i l&#8217;an\u00e0lisi <\/span><\/li>\n<li class=\"li5\"><span class=\"s2\"><\/span><span class=\"s1\">Comit\u00e8 del seguiment del servei<\/span><\/li>\n<\/ul>\n<\/ul>\n<p class=\"p3\"><span class=\"s1\"><i>Outsourcing<\/i> d&#8217;impressi\u00f3<\/p>\n<p><\/span><\/p>\n<ul class=\"ul1\">\n<ul class=\"ul1\">\n<ul class=\"ul2\">\n<li class=\"li5\"><span class=\"s4\"><\/span><span class=\"s1\">Solucions de <i>counting<\/i> i monitoritzaci\u00f3 remota dels dispositius<\/span><\/li>\n<li class=\"li5\"><span class=\"s4\"><\/span><span class=\"s1\">Solucions de gesti\u00f3 del consumible<\/span><\/li>\n<li class=\"li5\"><span class=\"s4\"><\/span><span class=\"s1\">Pagament per full impres<\/span><\/li>\n<\/ul>\n<\/ul>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;0&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;About Area&#8221; _builder_version=&#8221;4.2.2&#8243; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px|&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;100%&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;4%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221; border_color_bottom=&#8221;#ffffff&#8221;]<\/p>\n<p><strong>Xarxes de cablatge estructurat<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\">El cablejat de xarxa \u00e9s l&#8217; <b>encarregat de transmetre les dades d&#8217;una empresa<\/b> , com m\u00e9s gran sigui la qualitat dels materials de la nostra instal\u00b7laci\u00f3, m\u00e9s gran ser\u00e0 la velocitat de transmissi\u00f3 de paquets a la nostra empresa.<\/span><\/p>\n<p class=\"p2\"><span class=\"s1\"><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>Una instal\u00b7laci\u00f3 adequada \u00e9s clau per aconseguir el millor rendiment del sistema de cablatge.<\/b>  Els sistemes de cablejat actuals inclouen sistemes de fibra \u00f2ptica i de parells trenats apantallats o sense apantallar.<\/span><\/p>\n<p class=\"p2\"><span class=\"s1\"><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Dins la fibra \u00f2ptica, a<\/span> <span class=\"s2\">Tesalia Redes<\/span><span class=\"s1\">  instal\u00b7lem cables multimode o monomode i sota els est\u00e0ndards OM2, OM3, OS1 i OS2. El cablejat de coure pot ser FTP o UTP   <\/span><span class=\"s2\">per als que hi ha<\/span> <span class=\"s1\">diverses categories: Cat 5e, Cat 6, Cat 6A entre les m\u00e9s esteses.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;4%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;][\/et_pb_text][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\">A<\/span> <span class=\"s2\">Tesalia Redes<\/span> <span class=\"s1\">instal\u00b7lem xarxes de comunicacions des del rack principal, fins als llocs de treball:<\/span><\/p>\n<p class=\"p2\"><span class=\"s1\"><\/span><\/p>\n<ul class=\"ul1\">\n<ul class=\"ul1\">\n<ul class=\"ul2\">\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s1\">Dimensionem la vostra xarxa ajustant-nos a les vostres necessitats<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s1\">Dimensionament de cablatge vertical i horitzontal (fibra \u00f2ptica o coure)<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s1\">Alimentaci\u00f3 el\u00e8ctrica per als seus llocs de treball i fins i tot instal\u00b7laci\u00f3 de llocs de treball (caixes de superf\u00edcie, encastades a terra, a taula ( <i>pop up<\/i> ), etc.<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s1\">Cablejat per a xarxes inform\u00e0tiques, controls d&#8217;acc\u00e9s, telefonia, c\u00e0meres de v\u00eddeo, etc.<\/span><\/li>\n<li class=\"li3\"><span class=\"s3\"><\/span><span class=\"s1\">Instal\u00b7laci\u00f3 d&#8217;alimentaci\u00f3 PoE (Powerover Ethernet) i alimentaci\u00f3 a trav\u00e9s d&#8217; <i>ethernet<\/i> , evitant haver de passar cable per a alimentaci\u00f3 el\u00e8ctrica<\/span><\/li>\n<\/ul>\n<\/ul>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Shop Section&#8221; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;90px||90px|&#8221; border_width_top=&#8221;1px&#8221;][et_pb_row admin_label=&#8221;Button&#8221; _builder_version=&#8221;3.25&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_button button_url=&#8221;mailto:administracion@tesaliaredes.com&#8221; button_text=&#8221;contacta amb nosaltres&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.2.2&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#ff5b33&#8243; button_border_width=&#8221;8px&#8221; 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max_width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px|&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;100%&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;2%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.2.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_text_color=&#8221;#ffffff&#8221; header_font_size=&#8221;37px&#8221; header_2_text_color=&#8221;#ffffff&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; max_width=&#8221;570px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;25px|||&#8221; animation_style=&#8221;fade&#8221;] User Services [\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.2.2&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;2%|5%|2%|5%|false|false&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;0&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;About Area&#8221; _builder_version=&#8221;4.2.2&#8243; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1278","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v14.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>User Service - Tesatec<\/title>\n<meta name=\"description\" content=\"Una empresa l\u00edder en el sector de las Tecnolog\u00edas de la Informaci\u00f3n fundada en 2009, especializada en ofrecer soluciones y servicios IT a las empresas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tesatec.com\/ca\/user-service\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"User Service - Tesatec\" \/>\n<meta property=\"og:description\" content=\"Una empresa l\u00edder en el sector de las Tecnolog\u00edas de la Informaci\u00f3n fundada en 2009, especializada en ofrecer soluciones y servicios IT a las empresas.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tesatec.com\/ca\/user-service\/\" \/>\n<meta property=\"og:site_name\" content=\"Tesatec\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-14T17:34:57+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/tesatec.com\/ca\/#website\",\"url\":\"https:\/\/tesatec.com\/ca\/\",\"name\":\"Tesatec\",\"description\":\"Tecnolog\\u00edas de la Informaci\\u00f3n\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/tesatec.com\/ca\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"ca\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/tesatec.com\/ca\/user-service\/#webpage\",\"url\":\"https:\/\/tesatec.com\/ca\/user-service\/\",\"name\":\"User Service - Tesatec\",\"isPartOf\":{\"@id\":\"https:\/\/tesatec.com\/ca\/#website\"},\"datePublished\":\"2020-05-07T10:23:43+00:00\",\"dateModified\":\"2024-08-14T17:34:57+00:00\",\"description\":\"Una empresa l\\u00edder en el sector de las Tecnolog\\u00edas de la Informaci\\u00f3n fundada en 2009, especializada en ofrecer soluciones y servicios IT a las empresas.\",\"inLanguage\":\"ca\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/tesatec.com\/ca\/user-service\/\"]}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/pages\/1278"}],"collection":[{"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/comments?post=1278"}],"version-history":[{"count":10,"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/pages\/1278\/revisions"}],"predecessor-version":[{"id":1297,"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/pages\/1278\/revisions\/1297"}],"wp:attachment":[{"href":"https:\/\/tesatec.com\/ca\/wp-json\/wp\/v2\/media?parent=1278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}