Technology Consulting
In Tesalia Redes we collaborate with professionals of great vision strategic vision and extensive experience, that allow us to cover the full range of the full range of technological capabilities: from the development of an IT strategy to the implementation of application and IT infrastructure optimization solutions, always adapting to the idiosyncrasies of each company and each company and a your needs.
In the provision of technology consulting services we offer:
- Modernization and optimization of applications, with a focus on generating results, as a result of the transformation of the client’s the client’s application portfolio.
- Transformation of all aspects of data center infrastructure and operations.
- Definition of the vision, principles, standards and IT roadmap for a correct selection, implementation, execution and updating of its technologies.
To the detriment of approaches exclusively technical approachesin Tesalia Redes we propose a global approach to the management of information technology (IT) support elements, information security, business continuity and IT service provision.
For each of the management elements, we offer three different services:
- Preliminary analysis: common to all management elements
- Implementation: management systems implementation consultancy
- Maintenance: qualified personnel for management system maintenance
Our experience helps us to configure each project adapting it to our clients’ business, thanks to our extensive experience in experience in IT service management systems.
ICT infrastructures
IT Consulting
Our methodology consists of several phases. It starts with a consulting consulting project IT project that analyzes network, security and organizational processes. This information is used to prepare a report on the current state of the systems, which also includes the improvements necessary improvements to enhance the information security management system.
Following this initial consultancy, the customer is provided with a global approach to the management of IT support elements, of information security, of business continuity and of IT service delivery.
Systems integration
The second phase of the project consists of the evaluation and choice of the best security solutions for the company, according to the results of the initial report. initial report and the organization’s current situation (security level, legislative requirements, resources, budget, etc.). Technology partners with which Tesalia Redes collaborates allow us to offer the guarantees coming from the the most advanced technologies that prioritize safety and optimization of resources.
The implementation of these solutions is carried out by certified professionals, as well as with a methodology that facilitates quality management, control and maintenance. All this, with the objective to achieve maximum security to ensure the proper functioning of the company’s systems at all times. at all times.
Maintenance and outsourcing
Finally, the last phase of the process and as in as in every technological project, a technical technical maintenance appropriate to the the characteristics of the chosen solution. For itwe offer at the disposal of our customers qualified technicians to perform remote or dedicated support tasks.
Our solutions CPD, service desk or call center solutions deal with different levels of incidents through a documented and agile incident management, which allows us to solve any technical problem efficiently.
The keys to this are:
- Working hand in hand with our customers
- Analyze the current situation exhaustively
- Documenting the project
- Offering tailor-made solutions
- Ensuring the quality of the project
Project management
In Tesalia Redes we have extensive experience in consulting, project management and coordination. This experience is the basis for the project office service that we offer.
In Tesalia Redes we understand the project office as a center of competence that allows the coordination between the different areas of the company and the technology departments, serving as a reference for the collection and channeling of all the needs in technological matters.
The functions and services we provide are:
- Establish the technological bases of the different projects.
- Define the technical specifications with a view to contracting or to development from the technical area.
- To support the evaluation of the technical proposals submitted by the different suppliers or technical areas.
- Perform monitoring reports and scorecards of project monitoring indicators.
